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⚠️ Emergency Alert 10-14-2025: Bancroft Residents: Please remove all stationary vehicles, campers, and trailers (items not moved every 24 hours) from the street by Monday, October 20th. This allows our crew to prepare our streets for the fall leaves and coming winter snow. Thanks for keeping Bancroft safe and clear!

Public Service Announcement

Public Service Announcement: Direct TV Scam Alert

The Bancroft Police Department is warning residents about a prevalent scam targeting Direct TV customers. Scammers are impersonating Direct TV representatives and attempting to defraud unsuspecting individuals.

Here's how the scam works:

  • You receive a call from someone claiming to be from Direct TV.
  • The caller states they need to "check your TV box" or perform a remote diagnostic.
  • After the supposed check, the caller requests you send them a check for a service fee or equipment upgrade.
  • They may pressure you to act quickly or threaten service disconnection.

Protect Yourself:

  • Be wary of unsolicited calls: Direct TV rarely initiates calls requesting immediate payment or remote access to your equipment.
  • Verify the caller's identity: If you receive a suspicious call, do not provide any personal or financial information.
  • Let unrecognized numbers go to voicemail: If you don't recognize the number, let the caller leave a message. This gives you time to verify their legitimacy.
  • Double-check the number: Always verify the caller's number by comparing it to the official Direct TV customer service number listed on their website. Do not rely on the number provided by the caller.
  • Never send checks or provide financial information: Direct TV will not request payment via personal check for remote diagnostics.
  • Report suspicious activity: If you believe you have been targeted by this scam or any others like it, please report it to the Bancroft Police Department immediately.

Remember: Scammers are becoming increasingly sophisticated and may use tactics that appear legitimate. Stay vigilant and protect yourself from becoming a victim.

Bancroft Police Department: Your safety is our priority.